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Lethbridge Polytechnic

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Testing Services

Online learning exams

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Testing Services

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  • Testing Services - Home
  • Testing rules and regulations
  • Fees
  • Instructor information
    • Full-Class testing
  • Accommodated Testing
  • Online distance learning exams
    • Respondus LockDown Browser and Respondus Monitor
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Connect with Testing Services

Response time
Within 1-2 business days.
Email
testing.services@lethpolytech.ca
Phone
403-320-3368
Toll-free: 1-800-572-0103 ext 3368
Location: AN2730
Mailing Address: 3000 Polytechnic Drive South Lethbridge, AB T1K 1L6

Hours

Monday: 10:00 a.m. - 4:00 p.m.
Tuesday - Friday: 8:00 a.m. - 4:00 p.m.


Accommodated Testing

Location: AN2729

Email: accommodatedtesting@lethpolytech.ca

Hours

Monday: 10:00 a.m. - 4:00 p.m.
Tuesday - Friday: 8:00 a.m. - 4:00 p.m.
 

Testing Services supports the delivery of online distance learning exams, which may be written on campus or off campus with an approved proctor when required by the instructor.

Writing Your Exam On Campus (Lethbridge Area)

Students are responsible for booking their own distance learning exams. If you live in the Lethbridge area:

Book your appointment online

You can also arrange to write exams by contacting us in person (AN2730) or by calling 403-320-3368.

Please be advised that all distance learning exams must be booked at least five (5) business days in advance. No late booking requests will be accepted under any circumstance.


Writing Your Exam Off Campus (With a Proctor)

If you live outside the Lethbridge area, you may arrange to write your exam with a suitable proctor in your home community.

Steps to arrange an off-campus exam:

  1. Contact your suitable proctor to arrange a time and date to write your exam.
  2. Complete and sign the Online Exam Off-Campus Proctor Request form.
  3. Have your proctor complete and sign the proctor portion of the form.
  4. Email completed form to testing.services@lethpolytech.ca.
  5. Allow for a minimum of five business days for your exam request to be received and processed.
  6. Exam information will be sent directly to the proctor.

Important: Individual institutions may have additional fees and procedures for administering exams. You are responsible for any costs or fees associated with the exam.

If you are using an online proctoring option (e.g., ProctorU or Respondus Monitor), you do not need to complete an online examination form.

How to select a proctor for your exam

While you are responsible for arranging your own proctor, Testing Services reserves the right to screen and approve all proctors for Lethbridge Polytechnic online distance courses. 

Approved proctor professions include:

  • Educational professional (instructor/professor, principal or administrator)
  • Librarian
  • Clergy
  • Testing Personnel

New for Fall 2026: The approved proctor professions list has been expanded. In addition to the professions listed above, the following professions will also be accepted beginning with the Fall 2026 semester.

  • Chartered Professional Accountant (CPA)
  • Certified Financial Planner (CFP)
  • Registered medical professionals (e.g. medical doctors, psychologists, nurses, chiropractors)
  • Notary Public (authorized to administer oaths, affirmations, and declarations; often required for documents used outside Alberta or Canada)
  • Indigenous Band Officers
  • Commissioner for Oaths (including judges, lawyers, MLAs/MPs, police officers, municipal councillors, and commissioned officers in the Canadian Armed Forces)

Proctor Requirements:

  • A proctor must not present any risk to the integrity of the exam. If actual or perceived conflict of interest could affect impartiality, the proctoring request will be declined. For example, family members and friends are not eligible to proctor.
  • Supervision of the exam must follow accordance with all exam invigilation procedures. This includes an examination environment that is safe and appropriate for testing process to occur, such as the proctor’s workplace. 

Note: You are responsible for any fees charged by the proctor.

Falsification of information, including proctor information, is considered Academic Misconduct according to the Student Rights and Code of Conduct policy.

Instructor Information
  • All instructor submissions for DL exams must be received at least one month before the start of the relevant academic term
    • Submissions must include exam dates, exam lengths, and proctoring requirements
    • Testing Services staff are available to assist with this process
  • Instructors will provide remaining exam details (including access code and permitted resources) no less than 10 working days before scheduled exam dates
  • No changes or extensions to the agreed test dates will be allowed once DL submissions are accepted
    • Any test-taker granted permission to take a DL exam outside the agreed test dates must be run as a Make-Up Exam and must follow all procedures related to Make-Up Exams, including Dean or Associate Dean approval and submission of a Make-Up Exam Form to Testing Services
  • Instructors are strongly encouraged to avoid changing exam passwords, due dates, or other exam details after the start of a given academic term
    • In exceptional circumstances, passwords may be changed following consultation with Testing Services
  • The test window for any DL assessment will be a minimum of two (2) and a maximum of three (3) consecutive working days (i.e. not split up by a weekend)
Respondus LockDown Browser

Lethbridge Polytechnic online exams requiring a proctor typically require Respondus LockDown Browser (LDB) to be installed on the computer that is used for testing. This is a special web browser that prevents you from accessing other applications and web content (including Canvas content) while writing an exam.  The browser file is small (4.4 MB for Windows; 1 MB for Mac) and easy to install/uninstall but it must be used for every proctored exam.

It is to be installed by:

  • The proctor on a work computer at the proctor’s place of employment (not on a personal home computer); or
  • The student on the student’s personal laptop, which must be brought to the proctor’s place of employment for the test.

Note: If you choose this option, you must show the proctor that you have closed the browser before leaving the testing room.

Regardless of whose computer is used, the proctor is responsible for entering the secure exam’s password, monitoring the entire exam sitting and providing Internet access. Wireless internet can be used but we recommend that you use a hardwired connection to ensure no information is lost during the exam.

How to install LDB

  1. Download LDB or find it by logging into Canvas and trying to access the exam.
  2. Follow the download page instructions to obtain the correct installation program.
  3. Start the LockDown Browser installation program and follow the onscreen instructions to complete the install.

How to uninstall LDB

If you have a Windows operating system:

  1. Open the Control Panel.
  2. Select Programs and Features.
  3. Select Respondus LockDown Browser.
  4. Click Uninstall.

If you have a Mac operating system:

  1. Open the Go menu.
  2. Select Applications.
  3. Drag the Respondus LockDown Browser icon to the Trash.
  4. Empty your Trash to permanently delete LDB.

 Learn more about Respondus LockDown Browser and information on Respondus Monitor.

Lethbridge Polytechnic

3000 Polytechnic Drive South
Lethbridge, Alberta, Canada
T1K 1L6

1-800-572-0103

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Located on the traditional lands of the Blackfoot Confederacy, Lethbridge Polytechnic is committed to honouring the land from a place of knowing. We honour the Siksikaitsitapi as both the traditional and current Land Keepers of this area, and we welcome all First Nations, Métis, Inuit and non-Indigenous peoples who call Blackfoot territory their home.
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White Buffalo

Governance and leadership

  • Board of Governors
  • Executive Leadership
  • Senior and Academic Leadership Teams
  • Policies and procedures

Academic Centres

  • Business, Arts and Sciences
  • Health and Wellness
  • Justice and Human Services
  • Trades and Technologies

Resources

  • Document Centre
  • News and Events
  • SAFE App
  • Buchanan Library
  • Care Team

Located on the traditional lands of the Blackfoot Confederacy, Lethbridge Polytechnic is committed to honouring the land from a place of knowing. We honour the Siksikaitsitapi as both the traditional and current Land Keepers of this area, and we welcome all First Nations, Métis, Inuit and non-Indigenous peoples who call Blackfoot territory their home.
Connect with Indigenous Services

White Buffalo

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